Often, we are categorized as “consultants”, and we certainly compete against many different types of consulting firms; however, we are not consultants.

We are educators and facilitators - and both roles are quite different from “consultants” and “trainers”.

The expertise and services we provide for our clients cannot be consulted into their organization.   They can only be learnt, and then facilitated into the organization.  The objective is a total transfer of our knowledge and methodology and the integration of it with the knowledge and expertise within the clients’ organizations.  In the end, the clients’ organizations have an independently-operating and self-perpetuating process for change.

CTM has developed a comprehensive process that allows an organization, on a step-by-step basis, to create an environment and a means for change.  Change that produces significant results in productivity improvement, employee empowerment and continuous quality improvement.  Change that permeates the entire company and becomes a new paradigm for growth.

Our people believe in building a lasting process, not delivering a series of programs, and their time and talent is focused on this singular goal.  We know that if our clients’ organizations are to compete in the years ahead they do not need “consultants” or programs; they need a totally integrated, internal process that improves productivity, quality, flexibility and the company’s ability to change faster than the rate of change itself - and the management of that change is based on the concept of Cycle Time.