New skills and enhanced understanding are essential in the participative environment of and beyond the year 2000, and nowhere is it more critical than with Supervisors and Managers.
Driving change throughout an organization requires long-term commitment as well as day-to-day application, and supervisors are a critical link in realizing both objectives. Organizations need their supervisors and managers to achieve a high level of understanding of the concepts and issues, and the skills required, to implement change in a continuous improvement environment. This Learning Cycles program covers the principles, processes and tools of continuous improvement, and clearly defines the role of the supervisor and teaches the many hands-on skills and varied practises of the new supervisor.
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General Outline
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Why change as Supervisors?
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The role of the Supervisor Today / Future?
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The importance of communication
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How can we improve our communication within the company?
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Operating in a team environment
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How to implement the new Supervisor role? |
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